Lufthansa’s Travel Etiquette Collection Turns the Unwritten Rules of Flying Into Merch

Lufthansa’s Travel Etiquette Collection Turns the Unwritten Rules of Flying Into Merch

Lufthansa and Serviceplan turned the unwritten rules of flying into a seven-piece limited-edition merch collection featuring lines like “Middle seat gets the armrests” and “Recline responsibly.” But none of it is for sale. By making the collection something passengers can only win, Lufthansa turns shared flying frustrations into participation, social conversation and brand recognition

Aug 27, 2026
SuperHealth: Right Idea, Wrong Room

SuperHealth: Right Idea, Wrong Room

SuperHealth wanted to challenge the idea that hospitals have to feel frightening. So it hosted a music night inside its Bengaluru hospital—and immediately faced backlash. The problem wasn’t necessarily the insight. It was how far the execution asked people to move, emotionally, all at once.

Aug 25, 2026